YU+ Rewards Program
Terms and Conditions
Reward Program Terms and Conditions
The YU+ Reward Program (the “Program”) sponsored by Yu Home Pte. Ltd. (“YU HOME”) is designed to help you get the most out of your membership. We reward you for doing the things you already do: shop on yuhome.com.sg (the “Site”), refer friends to YU HOME, and send us feedback on your purchases. Best of all, you can use the points you earn to purchase more products! The following terms and conditions (these “Reward Program Terms and Conditions”) contain important information regarding the Program. Please read the following Reward Program Terms and Conditions carefully. These Reward Program Terms and Conditions are incorporated into the Site Terms of Service. Acceptance of the Site Terms and Conditions includes acceptance of these Reward Program Terms and Conditions. These Reward Program Terms and Conditions are a binding agreement between you and YU HOME and will govern your participation in any and all Program offers.
Participating in the Program entitles members (“Members”) to take advantage of certain Program rewards (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by YU HOME in its sole discretion. Yu Home Pte Ltd reserves the right to modify these Reward Program Terms and Conditions at any time, without notice to you, so it is important to check the Reward Program Terms and Conditions periodically. Participation in the Program or redemption of Rewards is considered acceptance of these Reward Program Terms and Conditions and any modified terms included therein. Upon notice, Yu Home Pte Ltd may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Program or any Program Reward at any time, including the availability of any Program Reward.
This Program will continue until terminated, suspended, modified, or converted to another rewards program by Yu Home Pte Ltd (the "Program Period").
To become a Member of the Program, you must be a legal resident of Singapore and be 16 years of age or older. To enroll in the Program, you simply need to have registered for a YU+ account at link. You do not need to have a subscription to earn Points in the Program.
Earning YU+ Points
Once you have become a Member, you can begin racking up YU+ points (“Points”) the following ways:
Create an account — Earn 1,000 Points
Refer friends — earn 1,000 Points for every friend who signs up for YU+ that results in a sales transaction.
Fill out product reviews — Members earn up to 1,000 Points for each completed product review. Only products purchased through YU HOME are eligible for feedback Points via reviews. For a review to be eligible for Points, it must be posted within 30 days after you receive your purchase. For example, if you receive your purchase on September 1st, you will have until September 30th to post reviews of the products in the and earn points.
You will only receive the points after YU HOME approves the review. Typically, this is done within 7 working days.
Yu Home Pte Ltd reserve the right to approve the review at our sole discretion.
Reviews in other platforms receive 100 reward point per review.
Upon notice, Yu Home Pte Ltd reserves the right to suspend, terminate, revalue or modify, without liability to Members, all or part of the Points’ value structure and offers and any merchandise or service. Yu Home reserves the right to adjudicate all Points discrepancies in its sole discretion, and the Members agree to abide by any such adjudication. You can check your YU+ Points balance on the YU+ Rewards Program page.
YU+ Points Redemption
The Points are redeemable towards purchases of products on the Site in any increment. You can redeem your Points here before the checkout process.
To redeem your Points, simply select your preferred reward to reveal a discount code that you can apply during check out.
Refunds & Returns
Any items received as a result of Points redemption may only be exchanged for a refund of the applicable Points redeemed for such item (not cash or credit). Purchases made with Points will ship in the normal course of business.
Points earned via credit card transaction purchases on the Site will be rescinded in the event that such purchase is returned for a refund.
YU+ Points Balance
You can always check your YU+ Point balance on the YU+ Rewards Program page.
YU+ Points Expiration
Points will expire 12 months from the date they were first earned. If Member does not redeem Points within this time frame, Member forfeits all such Points.
The YU+ Rewards Program page lists your Points balance history, which displays the dates your points were earned.
Rewards may be taxable, depending on the value of the item and local tax laws applicable to Member. Members are solely responsible for reporting such items on their tax returns and paying any associated tax liability. Members may not assign or transfer any Rewards. YU+ makes no warranty in any respect as to any Rewards, merchandise or service available within the Program.
Yu Home Pte Ltd may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward. YU HOME may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Reward Program Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Reward Program Terms and Conditions. YU HOME reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Program if YU HOME deems or suspects that such Member has engaged in or has attempted to engage in any of the following: (a) acting in violation of these Reward Program Terms and Conditions; or (b) damaging, tampering with or corrupting the operation of the Program or Site; or (c) acting with intent to annoy, harass or abuse any other person; or (d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or (e) activity deemed in the sole discretion of YU HOME to be generally inconsistent with the intended operation of the Program. Any decision Yu Home Pte Ltd makes relating to termination or suspension of any Member’s participation in the Program shall be final and binding in all respects. Yu Home Pte Ltd shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Reward Program Terms and Conditions or intent of these Reward Program Terms and Conditions.
Except for willful misconduct or gross negligence on the part of Yu Home Pte Ltd, by participating in the Program, Members release Yu Home Pte Ltd, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents (collectively, “Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Program or the use of any Rewards.
Members agree to indemnify, defend and hold Yu Home Pte Ltd and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Reward Program Terms and Conditions or any violation by Member of applicable law.Members agree to indemnify, defend and hold Yu Home Pte Ltd and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Reward Program Terms and Conditions or any violation by Member of applicable law.
The laws of Singapore shall govern these Reward Program Terms and Conditions. Member hereby expressly consents to exclusive jurisdiction and venue in the courts located in Singapore for all matters arising in connection with these Reward Program Terms and Conditions or Member’s participation in the Program.