Showroom Visit

Experience our products first-hand by making an appointment at our Showroom Visit page.


Doorstep Demo

Fill up the form below to schedule for a free product demo at your doorstep, and we'll be in touch as soon as possible.

Our Showroom

Tradehub 21
26 Boon Lay Way #01-81
Singapore 60997
Daily, 10:00 am - 7:00 pm
(Closed on Public Holidays)
See on map



Customer Support

To get assistance from our customer support team, start a chat with us or call us at +65 6970 3911 anytime from 10:00am - 7:00pm (except Mondays, Sundays, and Public Holidays).

Alternatively, fill out the form below and we'll be in touch as soon as possible.

My Account
Frequently Asked Questions

Submit a question or comment
Many common questions are answered on our FAQ page.

For warranty registration, please click here

By clicking "Send" I agree to be contacted with more information or offer about YU HOME Products.

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.